We ship orders to APO and FPO addresses via USPS Priority Mail at no additional cost, unless the item is very heavy or expensive to ship. Lightweight orders can be shipped to APO/FPO addresses via USPS Priority Mail for the same prices published below. If your order is heavy or oversized and it will cost us significantly more than the prices published below to ship your order, we will contact you with a revised shipping quote before proceeding with your order.. The shipping fees for standard US orders apply for APO/FPO addresses, and these fees are published below:
Shipping Rates (within the U.S., including APO and FPO addresses) are based on the dollar value of your order as follows:
$0.00 to $50.00 - Shipping fee = $9.00
$50.01 to $100.00 - Shipping fee = $10.00
$100.01 to $149.99 - Shipping fee = $11.00
$150.00 and over - Shipping is FREE!
International Orders (outside the US): All orders shipped to any address outside the US (except for orders shipped to APO/FPO or other addresses within the US Postal System) are shipped for a flat shipping fee of $50.00 via UPS Worldwide Expedited or USPS Global Express Mail, depending on the weight of the package. Make sure to select "UPS Worldwide Expedited - International Orders only" during checkout, or you will receive an error message. If your order is very heavy and it will cost us significantly more than our standard $50 shipping fee to ship your order, we will provide a revised shipping quote based on the actual weight and destination of the package via e-mail, and we won't charge your credit card or ship your order before you approve the revised shipping charge.
Products That We Cannot Export:
We are prohibited by Medela from shipping their products to International Addresses. This prohibition does not apply to APO/FPO addresses and US territories. We are also not allowed to ship Burt's Bees products to addresses outside the US. We are allowed to ship all other products besides Medela products and Burt's Bees products to International addresses. If you need to order a breastpump and have it shipped to an International address, please consider one of our Ameda Purely Yours or Avent Isis breastpumps instead of the Medela products. As an alternative, you can also order Medela products and have the order shipped to a friend or relative in the US, but only if you add the alternate US shipping address to your credit card company's records and your credit card company will verify/confirm both your billing address and the alternate shipping address in the US. We will contact your credit card company via Telex and if they are unable or unwilling to confirm both addresses, the order will be cancelled. As another alternative, your friend or relative in the US can place the order with their own credit card and have it shipped to their billing address on file with the credit card company and then you can pay your friend or relative directly.
Credit Card Verification:
Due to recent fraudulent orders, the following security measures are being imposed for orders shipped to destinations outside the US. This is for your protection (as a consumer) as well as for our protection (as a merchant). International Customers outside the United States ordering for the first time from Self Expressions will need to fax the front page of their credit card statement (a recent monthly statement/bill that you receive from your credit card company) to our fax number at 888-224-2092. This page contains your name and mailing address, and credit card number and is to verify that you are the owner of the credit card. Please note that, unlike with the credit card purchases originating within the U.S., we cannot verify your address electronically or through the phone, and this extra step is necessary to authenticate you as the actual credit card holder. Once you have placed your order, please fax this document to us ASAP at 888-224-2092. Your order will be shipped out once we have received this document. Please note that we can ONLY ship International orders to the same billing address on file with your credit card company. Orders that are shipped to a different address than the verified billing address will be rejected.
Please note that this requirement is only for International customers ordering for the first time. If you have ordered from us before, you don't need to fax us your credit card information.
Customs Fees: If the customs department in your country chooses to add additional fees for customs or "Value Added Taxes", these fees will be your responsibility upon receipt of the package. We cannot predict in advance whether or not a particular country will choose to assess customs fees nor how high those fees might be if any fees are assessed. One Pump In Style breastpump shipped to Russia was assessed a $100.00 fee by Russian customs. A nursing bra order valued at $105.00 was assessed a $35.00 "Value Added Tax" by the customs department in the UK. A recent baby sling order shipped to Canada was assessed a $30.00 fee upon entering the country ($10.00 for tax, and $20.00 for "brokerage fees".) A customer in Brazil recently reported that Brazil assessed an $84 "Import Fee" on a $75 purchase. If your country decides to add fees before delivering the package to you, and you refuse the package because you are unwilling or unable to pay the additional (and often unpredictable) fees assessed by your country, we will not be able to issue a refund for your purchase and the package will be abandoned in the customs department of your country.
Power Transformers: If your order includes an electric breastpump, and your country does not use 110 V AC electricity, you will need to purchase a power transformer which will operate the breastpump in your country. The cost of the transformer is $20.00 US. If you need a transformer, please go to the Medela Spare Parts Page, and select the appropriate transformer for your breastpump. When you are finalizing your order, list your country in the "special instructions" section at checkout, and we will obtain the appropriate transformer for your country.
Countries we are able to ship to: Our shopping cart is programmed to accept orders from the following countries: Argentina; Austria; Australia; Aruba; Barbados; Belgium; Bermuda; Brazil; Bahamas; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Finland; Fiji; France; France, Metropolitan; Germany; Greece; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; New Caledonia; Netherlands; Netherlands Antilles; New Zealand; Norfolk Island; Norway; Panama; Peru; Papua New Guinea; Philippines; Poland; Puerto Rico; Portugal; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Turkey; Trinidad and Tobago; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Virgin Islands (U.S) If your country is not included in this list, we are unable to ship products to your country, and the shopping cart will not accept your order.